商务支援官-内阁府
政府的数字 & Data -
业务支援主任
内阁办公室
在2024年5月31日星期五晚上11点55分之前申请
Details
参考号码
353947
工资
£35,400 - £39,200
A 公务员退休金 雇主的平均供款为27%
工作成绩
高级行政主任
合同类型
永久
业务领域
文书主任-政府及市民事务组
角色类型
行政/企业支援
数字
金融
业务交付
项目交付
工作模式
弹性工作，全职，工作分担，兼职
职位数量
1
内容
位置
布里斯托尔, 英格兰西南部, 格拉斯哥, 苏格兰, G2 8HS:全球最大的博彩平台, 英格兰西北部, M2 3AA:泰恩河畔的纽卡斯尔, 英格兰东北部, [qh]约克, 约克郡和亨伯河, YO1 7 px
全球最大的博彩平台工作
工作总结
政府人民小组的成立是为了与各部门合作, 职业, 和功能建设现代化, 有效公务员队伍.
We support the government workforce with the right 技能 and capability. 我们正在与领导人合作，让合适的人担任合适的工作, 有了正确的技能和不断的学习，就能在自己的角色中脱颖而出.
我们提供领导, 反过来, create leaders with exceptional line management capability across departments, 影响更广泛的公共部门和其他部门的合作伙伴. 这涉及到我们的留存率和奖励策略的正确性, 培养特定技能, 在我们的劳动力中建立自豪感和适应力.
Our role is also to provide system leadership across central government in pulling together back office services. 集体, 我们帮助支持内阁办公室提高效率的优先事项, 改革将使政府更好地工作, 最终为市民提供更优质的服务.
The role available sits within GPG Platforms, Data and Interoperability (PD&我)理事会. 为400多家企业提供一流的平台和服务,000名公务员, 包括招聘, 数据分析, 技能, 洞察力和学习解决方案. We have a responsibility for the operation and modernisation of Civil Service digital and data platforms.
你将在数据和洞察团队工作, who have developed a data platform and are the lead analytical unit in GPG. Across our newly created team we provide a range of insight and data services which drive value for a range of internal clients e.g. 客观和高质量的数据分析, statistical reporting and operational research to support senior leaders. 我们的服务使用户能够理解和解决复杂的问题, increase operational effectiveness and develop their organisational strategy.
工作描述
We are looking for a 业务支援主任 to join our Data and Insights team, who will support the Data Services programme (such as the triage process responsibility), 成为数据迁移项目团队的一员. 整体, this role is providing support to the team with dealing with new enquiries, 与客户联络, 开发和维护管理信息系统, 协调和计划团队活动.
The successful candidate will be reporting to the Programme Delivery Manager, the role of 业务支援主任 will have the following set of responsibilities.
主要职责
- I初步分诊过程: Manage the initial triaging process for all tasks received through the Front Door, including: reviewing requests for completeness and relevance; 与客户联络 if further information is required; requesting, accepting and adding requests to the tasking backlog for further scoping and prioritisation. 支持 triage meetings and allocate tasks to appropriate team member(s).
- 客户关系管理: 管理共享邮箱，支持与客户的沟通, 回答客户的问题，并根据需要与内部团队保持联系. 始终确保高标准的客户服务.
- 项目支持: Ensure that systems procedures and processes are fully documented and kept up to date for the Data Migration project and Data Services Programme. 监控流程, projects and milestones to ensure that actions taken are appropriately logged and tracked.
- 发票管理: 管理和准备发票申请, 保持准确的发票记录, ensure clear audit trail and work with 金融 and departments to obtain relevant information
- 系统管理: Oversee the day to day management of platform administration support for our digital services. Includes responding to access queries, adding new users, and changing dashboard permissions.
- MI数据请求: 根据特别要求整理和准备MI. 能够生产, 解释和操作数据集, 并分析和总结主要发现, 定制报告以适应不同受众的需求. Assist in the identification, evaluation and tracking of business benefits.
- 支持新员工培训: Prepare and support induction materials for new starters and contractors joining the Data and Insight Team.
- 规划 & 参与活动: Provide administration support to the team by assisting in the preparation of workshops, 团队外出日, 利益相关者, 社区聚会. 通过录音适当地支持会议, 分发和监控会议记录和操作.
这个列表并不详尽, you may be required to carry out additional duties according to business needs.
人规范
As an enthusiastic and self-motivated 业务支援主任 you will provide business support for the team in a wide ranging role bringing your own ideas and experience. Identifying ways to innovate and improve existing processes for us to be more effective and efficient.
You will have experience of working successfully in a complex organisation with good written and verbal communication 技能 whilst forging effective relationships with both 利益相关者s. 你会成功地分清轻重缓急, 计划和结果驱动, whilst demonstrating the ability to work on unrelated problems simultaneously.
基本标准:
- 优秀的人际交往能力.
- 良好的分析和解决问题的能力.
- 拥有优秀的IT技能和使用数字工具的能力.
- 较强的口头和书面沟通能力.
- Excellent organisational and prioritisation 技能 and an ability to work to deadlines and manage time and resources effectively.
- Take responsibility for tasks to completion, proactively looking to improve.
你必须能够证明你有能力:
- 适应不断变化的优先级.
- 专注于任务.
- 在需要时自主工作.
理想的标准:
- 有业务支持方面的工作经验.
- 熟悉谷歌应用程序(谷歌邮件，谷歌硬盘，谷歌文档).
- 了解敏捷工作实践.
- 有财务方面的工作经验.
- 项目管理经验.
- Previous experience of working in a data or analytical team would be advantageous.
我们不是在找一个完美的候选人, we are looking for someone proactive and innovative with a willingness to learn and develop their 技能 and improve business processes.
附加信息:
A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.
行为
在选择过程中，我们会根据以下行为对你进行评估:
- 快速交付
- 做出有效的决定
- 管理优质服务
- 一起工作
好处
加上你35英镑的薪水,400, 内阁府出资9英镑,558 towards you being a member of the Civil Service Defined Benefit Pension scheme. 你可在此了解公务员退休金的福利.
- 根据您的角色进行学习和发展.
- 灵活的工作环境.
- 鼓励包容和多元化的文化.
- A 公务员退休金 哪家公司的养老金有吸引力, 家属福利和平均雇主供款27%.
- A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.
